Is Your Dental Clinic Busy Enough?
How busy are you?
What does being busy mean to you? You may feel stressed out and be keeping up a frenetic pace. Running from patient to patient with a reception area that never seems to empty. Or busy can mean a good balance between patients and being on track with your goals.
But being busy does not necessarily mean productive. At many dental practices, staff work at a frantic pace, which can mean mistakes and possible inefficiency. This will affect your bottom line. Having a schedule booked out well in advance does not always translate into productivity that equates to profits. A full schedule can be an illusion if you are wondering why the business is not meeting its financial goals.
Signs a busy practice is not productive
There are tell-tale signs a dentist surgery is busy but not productive. Consider whether any of the following apply to your dental surgery:
You and the team only ever get a 10-minute break as a lunch hour.
• Staff are booked out more than three weeks ahead with patients unable to book an appointment for weeks at a time even just for a simple check-up.
• There is no system for the amount of time scheduled for different procedures. They may vary from 30 minutes up to 90 minutes.
• Reception staff have instructions to keep the schedule booked out.
• The hygienist gets booked out months ahead.
• Most of the patients are new.
• Practice revenues is not growing.
If you relate to any of these, then it is time to make changes that ensure the practice is productive as well as busy.