It’s no secret that cancelled appointments are a cause of frustration to every practice. Everyone has their own plans, convincing your patients to strict to appointments, for routine and non-urgent visits can be a challenging task. Approaching work deadlines, social commitments and family obligations can all seem prime important in patients’ minds than a routine dental hygiene appointment.
Missed appointments can be harmful to your practice, it can affect your profitability. At the same time, your patients will also suffer by not getting the right care at right time.
If cancelling appointments is common at your dental practice because your patients are busy and unable to manage time, we’ve got 6 tips that can help you improve your show-up rates and also improve your relationship with your patients.
Telephonic appointment reminders are most helpful, but many patients prefer a text message or email for reminders. It is a bit complex to choose the reminder method that the patient prefers, but it can greatly reduce no-shows. You can also establish an automated appointment reminding system. This will ensure that your patients are getting reminders without your much involvement.
Also, if you want to know in detail, why your patient are not returning, then read our blog here you can get few main reasons of it.
This is an important step to avoid no-show patients. It can begin. If the appointment is to be a follow-up, be sure to tell them the reason why the appointment is necessary. Communicate to them what will be discussed, and what extra actions can be expected. Patients are more likely to come to a follow-up visit if they have a clear understanding of why it is critical.
If a patient wants to come in for a check-up in 6 months, you might be waiting until closer to the due date to book an appointment. A person’s schedule can be changed in that amount of time and also, such things skip from people’s minds when the appointment time is far away.
If want to know more how to keep rolling in patient, then read our blog on 5 smart & effective way to keep patients rolling in.
If you implement these 8 secrets in your dental practice, you will definitely be going to actively engage with your patients in a fun manner and schedule more appointments in a cost-effective way. You will see an increase in your website traffic to get back your retargeting audience
If you need a dental marketing agency that can help you with an effective marketing plan to book high-quality new patients that respect your time and minimize no-shows then call One Stop Dental Marketing on 1300 867 699. We also offer PPC, SEO, Website Design, Social media marketing services. Feel free to reach out to us. We are just a call away.
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